VCA reviewed the language, meaning, potential interpretations, observability, reliability, distinctiveness and clarity of the three core Leadership Behaviours.
E-learning Courses – Sendero Ltd
admin2026-03-06T11:16:20+00:00We have developed two comprehensive e-learning courses for online training provider Sendero Ltd.
Serco – The Working Preference Questionnaire- an Online Recruitment Tool
admin2026-02-16T10:41:29+00:00A bespoke online values assessment is a unique way to capture more information about applicants prior to interview, which helps inform hiring decisions.
Nottinghamshire FRS – Bespoke Group and Area Manager ADCs.
admin2026-02-16T10:41:58+00:00Nottinghamshire wanted to evaluate candidate performance against the PQAs, but also factor in the newly developed organisational values into the assessment criteria. Nottinghamshire used a multiple roleplay and in-box exercise supplied by VCA, in addition to internally developed presentation and interview exercises as an ADC. We adapted the inbox exercise to a report format [...]
Surrey FRS – Inbox Marking and Feedback
admin2026-02-16T10:42:08+00:00This is just one of the clients we have supplied outsource marking services to year after year. Key advantages Quick turn-around of results. We can return final results within one week of receiving completed exercises (with sufficient notice). Professional and streamlined service based on a broad experience of working effectively with [...]
Cambridgeshire FRS – Bespoke Assessment Centre
admin2026-02-16T10:42:16+00:00Many services follow a standard model for assessments; however some have their own preferences and organisational requirements. We meet these by adapting existing exercises for different uses and developing bespoke exercises based on client needs. Requirements Cambridgeshire required four assessment exercises at supervisory level- group discussion; in-basket; crew managers meeting; presentation. [...]
Royal Berkshire – Full ADC Support
admin2026-02-16T10:42:36+00:00Our easy and cost effective outsource service reduces the burden on internal resources and the disruption ADC marking causes to normal operations. We have professionally managed the assessment centre process to support several Fire & Rescue Services including Royal Berkshire (RBFRS). With RBFRS we liaised closely with their HR team to identify a [...]
Bedfordshire & Luton FRS – A new approach to In-band assessment
admin2026-02-16T10:42:42+00:00The problem In-band PQA interviews were felt to be labour intensive and to produce inconsistent results. Interviewers felt overly constrained by the structure and were increasingly dissatisfied with the process. The solution We suggested an in-box exercise could be used as a means of identifying potential in [...]
Cleveland FRS – Training for Brigade Manager Assessments
admin2026-02-16T10:42:49+00:00We have delivered interview skills training to several different FRS’s. What made this project unique was that the training was delivered to a small group of local councillors and senior internal personnel who were going to be involved in Brigade Manager Appointments. The PQA based interview was one part of a broader process. [...]
Lancashire FRS – Bespoke exercise design
admin2026-02-16T10:42:55+00:00Lancashire FRS (LFRS) were running an Assessment Centre for future middle managers. As they had not run one at this level for a while, the needs of the Service had changed and they needed new exercises with which to assess candidates.

