We suggested an in-box exercise could be used as a means of identifying potential in Crew Managers looking for promotion to Watch Manager positions.
It was preferred by the client that any new exercise was placed in a Fire Service setting to increase perceived relevance. At VCA we designed 3 sets of Watch Manager in-basket exercises, using the PQAs and tailoring the BARS to develop the scoring mechanism. Each exercise has approximately 5 in-box tasks, with supporting background information. The time to complete this exercise was 1 hour and 45 minutes- challenging but achievable.
After successful piloting and use in an in-band selection process, we were asked to develop 2 more sets of in-box exercises, for use in the Group Manager in-band selection process.
“Thank you for all your efforts in developing these (Watch Manager) tools for us…(Due to their success) we now require additional tools designed for Group Manager In-band”