Fornway Fire & Rescue Service (Inbasket)

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Fornway Fire & Rescue Service (Inbasket)

Supervisory Manager

£95 per candidate.

The context is a fictitious Fire & Rescue Service.


Exercise Timings

Administrator instructions: 5 minutes
Inbox: 100 minutes

This exercise assesses 8 competencies, including: Commitment to Diversity & Integrity, Situational Awareness and Commitment to Development.


The Participant assumes the role of a generic Supervisory Manager in a fictitious Fire & Rescue Service. They have responsibility for the day to day management of a team on station. Various issues arise via email to be managed during this exercise. Using the data and information supplied, the Participant will need to: generate a proposal to guide the station achieve a prestigious award; respond to a complaint; identify training priorities; deal with dissatisfaction for a proposed new initiative; and take steps to improve standards.

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