Whether it is customer focus, team work, strong leadership or innovation, it is important to know where your organisation is heading so that you can take your staff with you. Our psychologists work with your existing personnel, interviewing individuals from a range of roles and managerial levels in order to get an overview of what is important to your team and your leaders.
We use a fully collaborative and informal partnership style to gather the information we need to develop a realistic and inspirational competency framework. Staff interviews evaluate what skills and attributes are valued by staff, and the standards that senior leaders want to embed throughout the organisation. This will build on existing skills and leadership frameworks to create a user-friendly, accessible and clearly defined set of behavioural criteria.