Developmental coaching training for line managers (Step 2 & 3)
The career conversation involves juggling a lot of skills for line managers. The Portfolio supports them with some structure around evaluating performance, and the 2-day Developmental Coaching training course was designed to help them navigate this role. The course involves practical sessions on evidence-based assessment, constructive feedback, approaches to positive challenge, identification and use of strengths, and how to generate collaborative and creative development options.
A Motivations and Work Styles psychometric questionnaire was completed by attendees and a feedback session with a Psychologist was delivered prior to the course. This aimed to help line managers understand their own working styles better, and to gain an appreciation of how their preferred approach may differ from those of their team (and how to work around that).
Following completion of the training course, feedback was sought and reflected on. Planned changes for the next stage of the roll-out would be the provision of pre-reading materials for the course and further opportunities for practice and feedback on all the skills being learnt.