Feedback from Emma Bolton, HR Business Partner
What was your role in this process?
Contributing to the development of the Assessment Centre and facilitating the assessment day on site.
What made you as an organisation decide to try an on-line assessment system?
To reduce the impact on Station Managers who have been previously used as assessors, to reduce any unconscious bias and to deliver a consistent and independent approach by individuals who assess regularly and are impartial.
How did you find the organisation/ arranging in the weeks leading up to the event?
Generally very good. There was a moment with the values-based questionnaire might not have been ready due slight difference of understanding of its purpose/content but the team worked hard to have this ready for us on the first day.
How easy was the process to manage on the assessment days?
What feedback did you get from candidates about the how they felt the process went for them?
Most said they preferred the online version with only a small number preferring a role play face to face.
How did you find working with VCA?
Very good experience- the team were readily available to offer support and advice and provided a successful toolkit for our assessment centre. Listened to feedback and responded to queries in a timely manner.
What has been the best/ most successful part of the process?
Impartial and informative feedback reports from qualified occupational psychologists. The system also allowed us to be flexible with an individual who was off-site on a course, which traditionally we would not have been able to do and he would have missed his chance.
What would you say to other FRS who may consider using this system?
Would recommend it. It is important to provide the right information and put the preparation in with VCA in order to achieve meaningful and measured results which are aligned to your organisational values/priorities. It’s been lovely working with Hannah and the team on this.