Case Study
The case study involves a fictitious situation in which the candidate will be required to read through information including emails, data and articles, and produce a written response to topics raised.
Watch Manager – Rossbridge FRS
The context is a fictitious Fire & Rescue Service.Overview
The candidate assumes the role of a generic Watch Manager in fictitious Rossbridge Fire & Rescue Service. Recent data and feedback suggests that there is inconsistency in Watch management, and that opportunities are being missed. A new initiative is set to be rolled out. The candidate must discuss concerns and priorities for the Watch, as well as suggesting steps to achieve these and solutions to ensure progress is sustained.
Watch Manager – Yateshire FRS
The context is a fictitious Fire & Rescue Service.Overview
The candidate assumes the role of a generic Watch Manager in fictitious Yateshire Fire & Rescue Service. The candidate must assess station performance regarding a new initiative working with young people, and put forward suggestions for improvements. The candidate will also be expected to make proposals on how to support the team to further progress.
Watch Manager – Canterly FRS
The context is a fictitious Fire & Rescue Service.Overview
The candidate assumes the role of a Watch Manager in fictitious Canterly FRS. There are issues with underperformance and skills acquisition, compounded by changes to the workforce. The candidate should outline an effective response to these challenges alongside practical suggestions for future progress.Watch Manager – Edgemere FRS
The context is a fictitious Fire & Rescue Service.Overview
The candidate assumes the role of a Watch Manager in fictitious Edgemere FRS. There are issues with underperformance and resistance related to technology which is negatively impacting efficiency. The candidate should outline an effective response to these challenges alongside practical suggestions for future progress.Video/ Telephone Roleplay
The role-play requires the candidate to read through a scenario and make notes before conducting a video/ telephone call to discuss the issues.
Watch Manager – Rossbridge FRS
The context is a fictitious Fire & Rescue Service.Overview
The candidate assumes the role of a generic Watch Manager in fictitious Rossbridge FRS. An email from a long-serving Crew Manager has been received regarding increased tension on the Watch due to a number of issues. The candidate must address these areas of concern and also explore any wider problems they identify. They will also be expected to discuss performance based on data supplied, and suggest initial steps and priorities for their new role.
Watch Manager – Yateshire FRS
The context is a fictitious Fire & Rescue Service.Overview
The candidate assumes the role of a generic Watch Manager in fictitious Yateshire Fire & Rescue Service. An email raises concerns about how a colleague has handled recent issues. The candidate will need to explore the situation and the topics covered in the email. Any additional issues raised during the discussion should be addressed, and ways to deliver improvements identified.