Our online assessment portal for Career Progression Gateway (CPG) has been designed specifically for us in the UK FRS.

The exercises are set in a generic FRS context, using the four NFCC Leadership Quality criteria:

  • Personal Impact
  • Outstanding Leadership
  • Service Delivery
  • Organisational Effectiveness
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Case Study

The case study involves a fictitious situation in which the candidate will be required to read through information including emails, data and articles, and produce a written response to topics raised.

Station Manager – Mosserton FRS

The context is a fictitious Fire & Rescue Service.

Overview

The candidate assumes the role of a generic Station Manager in fictitious Mosserton Fire & Rescue Service. They have recently been seconded to a Special Project Team comprising uniformed and non-uniformed staff re-deployed from other departments. The Project team has a focus on risk prevention related to specific demographic groups, but is under-performing. Using the data provided, the candidate’s role is to determine what the key problem areas might be, potential reasons for them, and plan how to implement change and sustain improvement.

Station Manager – Littonshire FRS

The context is a fictitious Fire & Rescue Service.

Overview

The candidate assumes the role of a generic Station Manager in fictitious Littonshire Fire & Rescue Service. The opportunity has arisen to join a forum which aims to make improvements for young people within the community. The candidate must explore the potential advantages of involvement in this scheme and make recommendations around how to proceed.

Telephone Roleplay

The role-play requires the candidate to read through a scenario and make notes before conducting a telephone call to discuss the issues.

Station Manager – Mosserton FRS

The context is a fictitious Fire & Rescue Service.

Overview

The candidate assumes the role of a generic Station Manager in fictitious Mosserton Fire & Rescue Service with responsibility for one Wholetime and two On-Call Stations. The candidate needs to address performance concerns with an on-call Watch Manager. The candidate will need to discuss these issues and reach agreement on ways forward to facilitate improvement.

Station Manager – Littonshire FRS

The context is a fictitious Fire & Rescue Service.

Overview

The candidate assumes the role of a generic Station Manager in Littonshire Fire & Rescue Service. An outreach project has recently been introduced to encourage engagement with vulnerable people with the aim of improving health, safety and wellbeing. A second Station is under-performing on this project. Together, the candidate must discuss their approach, address current performance issues and make suggestions to deliver progress for both Stations.

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