Our online assessment portal for Career Progression Gateway (CPG) has been designed specifically for us in the UK FRS.

The exercises are set in a generic FRS context, using the four NFCC Leadership Quality criteria:

  • Personal Impact
  • Outstanding Leadership
  • Service Delivery
  • Organisational Effectiveness
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Case Study

The case study involves a fictitious situation in which the candidate will be required to read through information including emails, data and articles, and produce a written response to topics raised.

Crew Manager - Montshire FRS

The context is a fictitious Fire & Rescue Service.

Overview

The candidate assumes the role of a generic Crew Manager in fictitious Montshire Fire & Rescue Service. The candidate needs to address concerns regarding poor communication throughout the organisation, including within their Watch. The candidate must respond to the request from their Station Manager to identify areas of concern and suggest ideas for improvement.

Telephone Roleplay

The role-play requires the candidate to read through a scenario and make notes before conducting a telephone call to discuss the issues.

Crew Manager - Montshire FRS

The context is a fictitious Fire & Rescue Service.

Overview

The candidate assumes the role of a generic Crew Manager in fictitious Montshire Fire & Rescue Service. All staff have recently undergone training on a new computerised database. There have subsequently been some attitude problems which the candidate must address. The candidate will also be expected to discuss performance issues and explore ideas and present solutions to any further problems raised.

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